The agreement
These terms govern your use of FCAnalytics at fcanalytics.com (the "service"). By creating an account you agree to them. If you use the service for a company, you confirm you may bind it.
Your account
Keep your password secret and your email current. You are responsible for what happens under your account, including what teammates you invite do with the numbers they can see. You must be at least 18 and may only connect stores you are authorized to connect.
The service
FCAnalytics reads data from your store through read-only access you approve, computes dashboards, reports and exports, and emails you summaries. We may change or improve features over time. We aim for the service to be available at all times but do not guarantee uninterrupted availability; scheduled maintenance is announced where possible.
Your data
Your store data stays yours. You grant us the right to process it only to provide the service. You are responsible for having the right to share your customers' data with us, and for the costs you enter. We process personal data as described in the privacy policy, which forms part of these terms.
Plans and payment
The free trial gives 14 days of the Growth plan at no charge. After that, features depend on the plan you buy. Each plan purchase gives one month of access from the end of any time remaining on the same plan. Prices are shown before you pay and may change for future purchases with notice. Refunds are described in the refund policy.
Acceptable use
Do not attempt to access other accounts or stores, overload or probe the service, resell it without our agreement, or use it for anything unlawful. We may suspend accounts that do.
Ending the agreement
You can delete your account at any time from Settings › Billing. We may end or suspend the service for breach of these terms or if we discontinue it, with reasonable notice where possible. Unused paid time is refunded if we discontinue the service.
Liability
The service helps you understand your store; decisions remain yours. To the extent the law allows, we are not liable for indirect losses, lost profits or decisions made on the numbers, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing limits liability that cannot be limited by law.
General
These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. Disputes go to the state or federal courts located in California, and you and FCAnalytics consent to their jurisdiction, without affecting consumer rights that cannot be waived where you live. If part of these terms is unenforceable, the rest still applies. Last updated 12 November 2026.